• li10@feddit.uk
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    1 year ago

    I cancelled Netflix last month and had only kept it that long for family members.

    After cancelling, I got a welcome back email because they’re apparently happy to let anyone logged in reactivate the subscription…

    So I contacted them again to cancel, get a refund and ask what happened.

    Then I decided I wanted to remove my card details from the account, but apparently you can only do that by contacting support…

    So they think it’s okay to let anyone restart the subscription from a TV without entering a password, but they’ll make you contact support to remove card details…

      • prole@sh.itjust.works
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        1 year ago

        Only if you plan to never do business with them ever again. I did that for a ps4 game on the PlayStation store that didn’t work with no refunds, and Sony locked down my account until I paid them that money. Pretty sure they warned that next time they won’t be so nice. Pretty fucked up.

        • ilickfrogs@lemmy.world
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          1 year ago

          Just about everywhere does that. People love throwing around the charge back option on the internet but it often fucked you over. Some companies use 3rd party payment processors so it can not only ban you from the company you charged back but also anything else using that processor.