Several people who received the CrowdStrike offer found that the gift card didn't work, while others got an error saying the voucher had been canceled.
The automatic update part was akin to virus definitions and triggered a bug in code released long before that. Not auto-updating your antivirus software would put a pretty high tax on the IT team as those updates can get released multiple times a day (and during weekends). I agree on not auto updating text editors and such, but there are types of software that need updates quickly and often.
Supply chain attacks can always work, but this shows how ill-prepared companies are for their systems failing on a scale like this. The fix itself is maybe a minute or two per device if you use Microsoft’s dedicated repair tool, maybe even less if you use that thing with PXE boot, but we’re still weeks away from fixing the damage everywhere.
The automatic update part was akin to virus definitions and triggered a bug in code released long before that. Not auto-updating your antivirus software would put a pretty high tax on the IT team as those updates can get released multiple times a day (and during weekends). I agree on not auto updating text editors and such, but there are types of software that need updates quickly and often.
Supply chain attacks can always work, but this shows how ill-prepared companies are for their systems failing on a scale like this. The fix itself is maybe a minute or two per device if you use Microsoft’s dedicated repair tool, maybe even less if you use that thing with PXE boot, but we’re still weeks away from fixing the damage everywhere.