To suppress the volume of complaints the automaker created a secret "Diversion Team" in Las Vegas to cancel appointments, Reuters reported.

Tesla was so swamped with complaints about driving ranges that it created a secret team to cancel owners’ service appointments, source says::To suppress the volume of complaints the automaker created a secret “Diversion Team” in Las Vegas to cancel appointments, Reuters reported.

  • givesomefucks@lemmy.worldEnglish
    91·
    1 year ago

    They made the numbers less accurate because people complained real distance per charge isn’t what’s advertised.

    I have no idea why so many keep bending over backwards to make fraud seem normal.

    But if you’ve read this whole thread and still don’t get it, I don’t think I’m going to keep trying.

    • Masterofballs@lemmy.worldEnglish
      38·
      1 year ago

      There are also instances of the battery going even further than advertised. Is that fraud? People need to understand that to get a accurate range you have to take into account heat, cold, elevation changes, number of passengers. Gas cars don’t usually have a computer that clearly shows how far you’ve gone per gallon. And even those say “Estimated 30mpg”. Of course they have PR teams to try to highlight the best of the car.