• Mango@lemmy.world
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    9 months ago

    No there isn’t.

    Text if school is cancelled. Throw 2fa out the window. Phone numbers are not identity. Text appointment reminders. Literally nothing needs a robo voice that isn’t better as text.

          • Mango@lemmy.world
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            9 months ago

            My doctor can afford to call or text or have a secretary do so.

            • Encrypt-Keeper@lemmy.world
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              9 months ago

              In 2024, have a human call for reminders for every client every single day for every appointment… yeah right. Enjoy that while it lasts.

              • Mango@lemmy.world
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                9 months ago

                If you don’t have the time to call all of your patients, you don’t have the time to provide medical care to them.

                • Encrypt-Keeper@lemmy.world
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                  9 months ago

                  You’ll actually have a lot of time to provide medical care to your patients when you don’t have to waste all that time calling them for no reason when that can be easily automated.

    • kyle@lemm.ee
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      9 months ago

      Phone numbers actually can be an identity, but generally that’s just business numbers. There’s also a lot of phone numbers that aren’t cell phones and can’t get texts. It’s a lot easier and cheaper for companies to design one system. Depending on the company, they’ll still do text/email reminders for things. Old people like phone calls, so companies need to know their audience too. Again, cheaper to build a single system, so that tends to be the default.

      Source: I design call centers for a living, personally done probably 200+ projects over the years, in banking, insurance, retail, transportation, state/local govt, etc.

      • Mango@lemmy.world
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        9 months ago

        Absolutely not. I can’t use my Amazon account because of this stupid shit.