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Multiple things:
- A lot of mobile games include ridiculous micro transactions
- a lot are copy paste concepts or are missing game depth and complexity (comparable with Minesweeper or Solitaire)
- the standard input device (touch) is not great for traditional games developed for physical button games
There are definitely exceptions to the problems, but I haven’t found a mobile game yet that catches me for 100h.
From your comment I assume you are American, since I heard that people pack your bags at your stores. In Germany and probably most of Europe a typical checkout process works differently and probably solves the problem.
Some stores also introduced a simple “switch” that makes the products of the person after you slide into a seperate area, to save time .