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Cake day: July 26th, 2023

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  • Oh yeah the hanging up on you is really common. I would literally prefer a phone tree than having to talk to an AI because if what I wanted was something that would be simply explained to an AI, I would have done it myself on the website. The reason I’m calling is because I need someone with an actual brain, and in an understanding of the business, to use their brain to assist me with my somewhat complicated situation.

    One time I got a credit card sent to my address that was for someone else. The letter was somehow addressed to me, but the credit card wasn’t for me and I hadn’t requested a credit card from this company. So I called the support line up and the stupid AI kept asking me for my customer ID. I told it I didn’t have a customer ID because I wasn’t a customer, and it said “thank you” and hung up on me. Fantastic.

    In the end I had to call them out on Twitter in order to get in contact with a human.











  • That’s probably not the failure rate odds but a 1% failure rate is several thousand times higher than what NASA would consider an abort risk condition.

    Let’s say that it’s only 0.01% risk, that’s still several thousand crashes per year. Even if we could guarantee that all of them would be non-fatal and would not involve any bystanders such as pedestrians the cost of replacing all of those vehicles every time they crashed plus fixing damage of things they crashed into, lamp posts, shop Windows etc would be so high as it would exceed any benefit to the technology.

    It wouldn’t be as bad if this was prototype technology that was constantly improving, but Tesla has made it very clear they’re never going to add lidar scanners so is literally never going to get any better it’s always going to be this bad.