Google kills two-year “Pixel Pass” subscription after just 22 months::Two years on a Pixel Pass was supposed to get you a new phone.

  • narc0tic_bird@lemm.ee
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    1 year ago

    This probably isn’t a big deal, but this is (and the fact that Google is an ad company) is the reason why I wouldn’t rely on any Google service or product that I couldn’t easily replace in a matter of minutes.

    • appel@lemmy.ml
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      1 year ago

      It’s this kind of knee jerk on Google’s part that might save them a few bucks in the short term (presumably incentiviced with bonuses for the managers) but causes long time reputational damage over time.

      I don’t understand how seemingly no one up the chain considers this before pulling the plug so quickly.

      Don’t fuck with user trust. When you lose it it’s pretty hard to get back.

    • Objects in Space@infosec.pub
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      1 year ago

      I was all in for years and each product I’ve been burned, this is the last straw for me. As each thing I own fails or needs replacing, it won’t be Google.

      I am done, I looked past a lot of faults because of the overall capabilities of the ecosystem they created and they’ve slowly dismantled it and changed and tweaked everything to be annoying to use.

      It’s like they intentionally pick the best features, remove them and try to gaslight me into thinking it’s better now.

      I’m just done with them.

        • Objects in Space@infosec.pub
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          1 year ago

          Your question really made me laugh because I was indeed rambling but the overall point was - I bought Google products, they’ve dismantled and changed things to make it less useful than it was or they have cancelled the product/program entirely. So I’m not buying their products anymore. It’s my opinion but it’s my money and I’m going to choose to spend it elsewhere.

          Hope that clears it up.