• nudny ekscentryk@szmer.info
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    1 year ago

    They even know how to use Word and PowerPoint and Excel

    Oh how poorly has this sentence aged in the last 10 years. There’s another nice article about this phenomenom of kids not understanding folder structure here.

    Back in uni I was the smart guy whom everyone would ask for help, both with tech and non-tech issues:

    “Hey nudny ekscentryk, my phone won’t connect to the campus WiFi”. Oh yeah that happens I said, you probably didn’t fill in the login credentials correctly. This was actually rather tricky, because it used [email protected] for logging in and required changing the default password at least once since registering, for database reasons I guess. They tried it, didn’t work. Are you sure you know your password? No, they don’t. Let’s check in their password manager. They have an iPhone, which I haven’t used since I indefinitely switched to Android a couple years back. Took me 20 seconds to find the password manager in Settings though. The password is not there. “Oh you mean my university password? It’s in my notes”. We go to Notes app. There’s nothing here, do you use Evernote or something else entirely for that?. They use a fucking Google Docs document for notes. It’s not very handy is it? Like you have to zoom in to edit, it’s all clumsy because it’s a document and the text’s formatted weirdly. Not a problem to them, because “well at least it syncs so I can access it from my iPad.” Okay, whatever. It’s not like your built-in iOS password manager doesn’t sync. We managed to connect to the WiFi network. “could you also do that for the WiFi in the other building?”. But it’s the same network, it will connect automatically to either. They know better: “nah it can’t be, the range is too far”. I explain it’s not the same hotspot but the credentials are shared and in fact since it’s eduroam, a global network, it will work in pretty much any university campus in the world automatically. “wow that is crazy, will that also work for my iPad”. Well if you log in with the same credentials. “could you do it for me? i’ll fetch my iPad”. No, I’ve shown you how to do it, you can do it yourself now. They can’t use a computer.

    A different time I was proofreading a classmate’s thesis, see quadruple x’s next to each heading. hey, what’s up with these? I ask her, she replies: “oh I put them here so I can easily find each heading when formatting text. If I make any changes I can just search for <xxxx>” and it will automatically let me go through all headings easily without scrolling manually :)". I open the Navigator (I use LO Writer) and it’s empty. She wrote an 80-page document without ever using Styles. All headings, title page etc. were formatted manually. I enable the Formatting Marks. Holy shit. She uses spaces and tabs to move text around. Loads of line breaks to move text to the next page. I could tell the document looks off but I never though this was due to so poor editing skills. Or rather lack thereof. You know you’re doing everything the hard way here?. “What do you mean?”. There are tools for all that you’ve done here. Like you can use Styles to mark headings and then edit them in bulk. You can add automatic numbering, which will later let you create an index within a second. To move next to the next page you can use page breaks. “Okay cool but this is how I do it”. Alright, then you are just giving yourself extra work, what’s the point of not doing this correctly once and then never bothering with formatting ever again?. “Could you do it for me?”. I can show you all these tools but I won’t be doing that for you, as I’m already proofreading your paper factually. “Okay whatever”. Guess what, she never bothered and when handing it the finished paper (probably around 120 pages), her instructor made her do it anyway. She asked me to help her with that. I said no, because I offered help before and she didn’t bother. After submitting the paper, the reviewer returned it and made her re-do all citations in an, at least, consecutive style. “Oh fuck that guy why would he give me so much work!? You know how many hours it took me to insert all these in here.”. It was around 280 citations total, out of 30 different pieces of writing. She obviously did all of them manually by typing out footnotes. You know there are bibliography managers which do it automatically in a consecutive style for you?. “Will it automatically fix what he asks?”. Well, no, because (again) you originally did it incorrectly. This one issue was even stranger for me than her not using styles for formatting: one year later we both attended a “methodology of scientific publishing” class, where they introduced us to Google Scholar, Zotero, Impact Factor and other stuff she could use now. We even had a take-home project to create a bibliography in Zotero and she did it (with online help). But she didn’t bother to retain it in her skillset, so when needing to actually apply that skill, she wasn’t even aware this was exactly what she learned a year earlier. Crazy; she can’t use a computer.

    • folshost@lemmy.world
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      1 year ago

      Off topic here, but do you speak a slavic language? Your username means boring eccentric right? I speak some Czech (am American) and I definitely miss the Czech subreddit

    • ch00f@lemmy.world
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      1 year ago

      https://xkcd.com/763/

      But forreal, I think it’s really interesting how people who aren’t familiar with computers never think to themselves, “there has to be a better way to do this.”

      Like, I’m an EE, and electrical engineering software is notoriously terrible (I like to joke it’s because it’s written by EEs). Even knowing that, if I run into a problem where I want to accomplish something where the default option is to click and drag something 200 times, the first thing I do is google “how do thing Altium.” Sometimes the answer really is to do it the hard way, but I at least check first.

      Edit: I’m just remembering a story where I was asked to review a PCB and schematic design for a client. I think they had hired like someone’s kid to do the design work to save money as there were problems all over the place.

      Probably the most glaring was with the component markers or “reference designators.” In Eagle CAD, when you place a component (resistor, chip, etc), it comes with a little label to be printed on the PCB. This label has a default location next to the part and moves with the part, but you can’t move it relative to the part without using a separate tool to allow that. This is important when designs get dense as labels might overlap each other or other parts.

      Any way, rather than searching for how to move reference designators relative to components (it’s called the “Smash” tool), this kid deleted all reference designators from the design and just manually placed labels. That means that when you move a component, you have to manually move the label. Also, normally, reference designators are hi-lighted when you select components so you know which one goes with which component. These manual labels had no association with the parts. The only way to tell if a label was next to the right part was to select the component to figure out its name, and then visually scan the labels to look for the one with a matching name.

      There were hundreds of parts on the PCB. This was $1500 software, and they assumed that this was the correct user flow. Place parts, delete labels linked to parts, make new labels not linked to parts.

      • schroedingershat@lemmy.world
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        1 year ago

        I think it’s really interesting how people who aren’t familiar with computers never think to themselves, “there has to be a better way to do this.”

        Sort of a communal learned helplessness. Years of abusive user interfaces and faceless corporations providing an all or nothing platform instead of modular tools leads to a mindset of “that’s just the way it is and I have to deal with it”.

  • Superfly Samurai@lemmy.one
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    1 year ago

    I’m pushing 50 and when people ask me how I know so much about computers, my first comment is that I had to program my first computer for it to do anything.

    My second is that I actively sought to learn, and you can too.

    Later in life Linux played a huge role in understanding how these contraptions work. Ironically, I’m a human factors engineer, so I’m also guilty of creating part of the problem. User interfaces that “just work”… Until they don’t.

  • Cryptic Fawn@lemmy.dbzer0.com
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    1 year ago

    I’m seeing this with my oldest niece and nephew. They’re okay with navigating their android tablets; but if you ask either them of troubleshoot a problem on the PC, they both just end up coming to me. Neither of them know how to research solutions either. Ugh.

  • shortwavesurfer@monero.town
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    1 year ago

    I am 28 and i have always thought that the as long as you know how to operate a search engine you can find out what you need. The reason computer people know computers better than you do is because computer people can use a search engine better than you

      • shortwavesurfer@monero.town
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        1 year ago

        I use searx and DNS level adblocking. Online ads are almost a completely foreign concept for me as 99.9% of the time they just never even load.

        • queermunist she/her@lemmy.ml
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          1 year ago

          I remember when Google used to be perfectly functional as long as you knew the right search tools. Now it thinks it knows what I’m searching for better than I do, and that almost always means pointing me towards something someone paid for lol

          • Alkider@lemmy.world
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            1 year ago

            Is advanced searching any better? I wouldn’t know now because searx but when I used it before it helped to keep the results focused.

            • queermunist she/her@lemmy.ml
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              1 year ago

              It’s better, but sometimes google will decide you didn’t really mean to type the string inside the quotation marks. Advanced search tools used to be rock solid!

  • garwalut@sh.itjust.works
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    1 year ago

    I was showing an intern how to install a software the intern needed. The computer setup was a laptop with two external monitors. After we installed the software from one of the external monitors, the intern asked “so will this install the software in the other screen?” I was flabbergasted.

  • xxkickassjackxx@lemmy.ml
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    1 year ago

    I was right in the edge of Gen Z and Millennial and grew up being the family’s tech kid. It still astounds me now that my younger sisters don’t know how to even look for solutions. They just get me. Having moved out I get texts and calls sometimes. I’ve had to explain that using a computer is a skill that is learnable. I didn’t learn by going to someone else. I had to learn how to learn. That’s the skill we should be teaching kids. Not how to solve the problems, but how to FIND the solution to problems.

      • Cybersteel@lemmy.ml
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        1 year ago

        The ones that is blamed for the ills of society by both the baby boomers and younger gen zs

        • Aradina [She/They]@lemmy.ml
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          1 year ago

          Yep. I was born 1998. To Millennials, I’m a tiny baby Gen Z, to Gen Zs, I may as well be a boomer. It’s odd.

          Growing up poor confuses things even more, because I have more in common with people born late 80s/early 90s than with people born only a few years after me. My first game console was a SNES and we had a VCR until we got a PS2, and kept using it well after.

          • queermunist she/her@lemmy.ml
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            1 year ago

            Growing up poor confuses things even more

            Yeah this is why generations aren’t actually a good metric. I might as well be from another planet lol

  • Invishiro@midwest.social
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    1 year ago

    My wife and I were just talking about this the other day.
    I’m not in IT but I work as an industrial maintenance electrician, and knowing how computers work solves more problems than people realize!

    • kakes@sh.itjust.works
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      1 year ago

      It’s so frustrating when people are like “Well I don’t need to know how computers work.”

      Every aspect of our lives is governed by computers in one way or another. I can’t imagine not being curious to know how they work.

      • cyanarchy@sh.itjust.works
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        1 year ago

        People feel the same way about cars, electricity, food preservation. People’s lives are interdependent on massively specialized technical disciplines and most of them couldn’t care less. I understand that the amount of specialization that goes into some topics means you can’t be an expert on all of these subjects, but some people just could not give a single shit how any of it works, and do not have any understanding of the ways in which it might stop working.

        I’ve come to greatly resent any sort of technology or design being dismissed as “magic”, because I’ve met too many people who mean it literally.

        • kakes@sh.itjust.works
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          1 year ago

          Absolutely. I’ll be the first to admit my knowledge of cars is lacking, but that doesn’t mean I’m not interested in learning about it. It’s fine to not know things, but it’s weird to not want to know things.

          • cyanarchy@sh.itjust.works
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            1 year ago

            Yeah, and I’m sure you’ll agree there’s a gap between “my car is a machine that occasionally requires service by someone who knows how” and “my car is a metal horse that should go as long as I put gas in it”. I don’t expect people to be the mechanic, but the second group of people is very much real.

            • LegionEris@lemmy.world
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              1 year ago

              my car is a metal horse that should go as long as I put gas in it

              This one is fun because horses require so much more effort and upkeep than cars. Your horse can suck because you made it sad.