• officermike@lemmy.world
      link
      fedilink
      English
      arrow-up
      34
      arrow-down
      5
      ·
      9 months ago

      Because there are legitimate reasons for some robo calls. Appointment reminders and confirmations, school weather closure announcements, two-factor login verification, etc.

      • gapbetweenus@feddit.de
        link
        fedilink
        English
        arrow-up
        28
        arrow-down
        8
        ·
        9 months ago

        You can do all this things without robo calls. There are no robo calls in Germany for example.

        • scorpionix@feddit.de
          link
          fedilink
          English
          arrow-up
          12
          ·
          edit-2
          9 months ago

          I thought I lived in a pretty backwards part of Germany but your corner must be extremely off the grid!

          To just name one example in Germany: Verification via robo call in WhatsApp.

          • gapbetweenus@feddit.de
            link
            fedilink
            English
            arrow-up
            9
            arrow-down
            2
            ·
            9 months ago

            Oh, I genuinely didn’t know there are robo calls in Germany, never encountered them - always used sms or other kinds of verification. My bad.

      • Burn_The_Right@lemmy.world
        link
        fedilink
        English
        arrow-up
        13
        arrow-down
        1
        ·
        9 months ago

        It would be a good trade. Lose the few semi-useful legitimate ones to get rid of the overwhelming majority which are malicious scammers and conservative dickbags.

      • Mango@lemmy.world
        link
        fedilink
        English
        arrow-up
        7
        arrow-down
        3
        ·
        9 months ago

        No there isn’t.

        Text if school is cancelled. Throw 2fa out the window. Phone numbers are not identity. Text appointment reminders. Literally nothing needs a robo voice that isn’t better as text.

              • Mango@lemmy.world
                link
                fedilink
                English
                arrow-up
                1
                arrow-down
                2
                ·
                edit-2
                9 months ago

                My doctor can afford to call or text or have a secretary do so.

                • Encrypt-Keeper@lemmy.world
                  link
                  fedilink
                  English
                  arrow-up
                  1
                  arrow-down
                  1
                  ·
                  9 months ago

                  In 2024, have a human call for reminders for every client every single day for every appointment… yeah right. Enjoy that while it lasts.

                  • Mango@lemmy.world
                    link
                    fedilink
                    English
                    arrow-up
                    1
                    arrow-down
                    1
                    ·
                    9 months ago

                    If you don’t have the time to call all of your patients, you don’t have the time to provide medical care to them.

        • kyle@lemm.ee
          link
          fedilink
          English
          arrow-up
          1
          arrow-down
          1
          ·
          9 months ago

          Phone numbers actually can be an identity, but generally that’s just business numbers. There’s also a lot of phone numbers that aren’t cell phones and can’t get texts. It’s a lot easier and cheaper for companies to design one system. Depending on the company, they’ll still do text/email reminders for things. Old people like phone calls, so companies need to know their audience too. Again, cheaper to build a single system, so that tends to be the default.

          Source: I design call centers for a living, personally done probably 200+ projects over the years, in banking, insurance, retail, transportation, state/local govt, etc.

          • Mango@lemmy.world
            link
            fedilink
            English
            arrow-up
            1
            ·
            9 months ago

            Absolutely not. I can’t use my Amazon account because of this stupid shit.

    • ares35@kbin.social
      link
      fedilink
      arrow-up
      8
      ·
      edit-2
      9 months ago

      iirc, they are banned… to cell phones, with very limited exceptions.

      but that relies on honest callers, and sufficient resources being available to adequately enforce.